Equality Impact Assessment

Title of Project/Service/Policy	Core Capital Programme
Team/Department	IT & Digital
Directorate	Business Services
Provide a comprehensive description of your Project (Service/Policy, etc.) including its Purpose and Scope	The IT & Digital Core Capital Programme provides the basic technology capabilities that support the underpinning functioning of the organisation.  This programme funds activity that is described as Core Need.  This means providing technology that enables staff to connect, collaborate and work efficiently from wherever they need to be whilst operating highly available, secure and reliable services to support the continuous working of everything else. Within the programme, there are five essential programmes of foundation activity: 1. Compliance - supporting the Council in meeting its legal requirements & basic operational standards. This ensures the Council can continue to connect to central government & NHS services & maintain the technical controls to meet their compliance requirements. This includes certification for PSN, NHS Data Security & Protection Toolkit & Cyber Essentials Plus. These certifications underpin the council’s partnership working programmes & the supportive, connecting technology they rely on. 2. Cyber Defence - Cyber-attacks are growing more frequent, more sophisticated & more damaging when they succeed.  Whilst compliance provides the basics to stay safe and secure, the Cyber Defence Programme proactively enhances our organisation’s resilience. 3. IT Core Infrastructure - With a basic need to store and manipulate data, these services provide the foundation to support the working of everything else.  These are mission critical heartbeat services that are essential to ensure the council keeps working on a resilient and reliable basis.  4. Staff Technology Refresh - This programme provides staff with the technology tools that they need to do their work more efficiently.  Refreshing equipment at regular intervals is vital to ensure that it stays up to date and safe to use.  5. Enterprise Resource Planning - This programme seeks to ensure that the pan enterprise systems that support core business processes and decision making remain reliable, resilient and readily available to keep all other services working.

1. Update on previous EqIAs and outcomes of previous actions (if applicable)

What actions did you plan last time? (List them from the previous EqIA)	What improved as a result? What outcomes have these actions achieved?	What further actions do you need to take? (add these to the Action Plan below)
Not applicable

2. Review of information, equality analysis and potential actions

Consider the actual or potential impact of your project (service, or policy) against each of the equality characteristics.

Protected characteristics groups under the Equality Act 2010	What do you know? Summary of data about your service-users and/or staff	What do people tell you? Summary of service-user and/or staff feedback	What does this mean? Impacts identified from data and feedback (actual and potential)	What can you do? All potential actions to: · advance equality of opportunity, · eliminate discrimination, and · foster good relations
Age	All staff & partners over employment age	Feedback collected during and at the end of each project within the programme	IT&D adopt a continual improvement approach throughout the service	Proactively act on Lessons Learnt reports to inform future projects
Disability	Some users have specific technology needs	Information is input into projects via Senior User role or need is identified through the Service Hub	Specific hardware or software may be identified	Referral via IT&D Accessibility Officer ensures right solution is identified.
Gender reassignment	Technology projects are gender neutral.  Data held within business systems is the responsibility of the business system administrator / information asset owner.	IT projects within the core programme deal with the technical environment within which assets are hosted and are not concerned with the specific detail of business applications.	The Core Programme is not responsible for individual application administration.	Review each project at initiation
Pregnancy and maternity	Devices that don’t connect to the network for defined periods of time are dropped from the network for security & license reasons.	People on maternity leave need to be able to log in after extended periods of absence and it is vital that their user experience of connecting to the network is uninterrupted.	A proactive process is in place to cover long periods of absence to ensure that staff entitled to do so, can connect to the network whenever they need to.	Due to the security implications of access management, this is audited periodically.
Race/ethnicity Including migrants, refugees and asylum seekers	Core technology projects are user agnostic	N/A	N/A	Review periodically
Religion or belief	Core technology projects are user agnostic	N/A	N/A	Review periodically
Sex/Gender	Core technology projects are user agnostic	N/A	N/A	Review periodically
Sexual orientation	Core technology projects are user agnostic	N/A	N/A	Review periodically
Marriage and civil partnership	Core technology projects are user agnostic	N/A	N/A	Review periodically
Impacts on community cohesion	Technology services enabled by this programme allow staff to connect securely, collaborate with partners and work efficiently from wherever they need to be to carry out their resident facing services.	Projects implemented through the Core Programme help teams stay connected and interact with service users.	Requirements gathering at the outset of a project, captures user requirements and informs outcomes sought	Standard project management methodologies and project governance provides oversight and review.

Additional categories

(identified locally as potentially causing / worsening inequality)

Characteristic	What do you know?	What do people tell you?	What does this mean?	What can you do?
Rurality	Core technology projects are geographically agnostic, services are designed to enable working from any location	Poor signal reception in some rural areas possible	Alternative solutions are offered to accommodate this	Identify affected spots and proactively offer alternative solutions
Carers	Technology services support hybrid working for maximum flexibility	Staff survey feedback confirms satisfaction with technology tools	Technology services support flexible ways of working	Continue to enable hybrid working
Other groups that may be differently affected (including but not only: homeless people, substance users, care leavers)	Our core programme projects factor social value in at the procurement stage	People ask regularly how equipment can be reused and repurposed to serve disadvantaged groups	The scale of our work enables social value elements to be factored in at the procurement stage	Repurpose equipment as determined by the Corporate Digital Board
Assessment of overall impacts and any further recommendations - include assessment of cumulative impacts (where a change in one service/policy/project may have an impact on another)
The IT & Digital Core Capital Programme provides the basic technology capabilities that support the underpinning functioning of the organisation.  These services are essential to support the working of everything else.  No significant impacts are expected. However, to minimise and prevent the unintended consequences of changes arising from the investment in technology, colleagues from HR&OD and the IT Accessibility function will be engaged during the process of development and implementation of the capital schemes within this portfolio of work.

3. List detailed data and/or community feedback that informed your EqIA

Source and type of data (e.g. research, or direct engagement (interviews), responses to questionnaires, etc.)	Date	Gaps in data	Actions to fill these gaps: who else do you need to engage with? (add these to the Action Plan below, with a timeframe)
Review of Capital Forward Plan and Core Plan Projects	14/10/21	n/a	Annual review at IT&D Capital Board to ensure updated in line with programme activity

4.      Prioritised Action Plan

NB: These actions must now be transferred to service or business plans and monitored to ensure they achieve the outcomes identified.

Impact identified and group(s) affected	Action planned	Expected outcome	Measure of success	Timeframe
Annual review to ensure updated in line with programme activity	Review at IT&D Capital Board	Activity remains aligned with user base	Via benefits identified in each project	Annual activity
Age: ensure all projects meet user needs	Proactively act on Lessons Learnt reports to inform future projects	User satisfaction	User feedback	Specific to each project
Disability: Specific hardware or software may be identified	Referral via IT&D Accessibility Officer ensures right solution is identified.	Solutions will be designed with optimal accessibility in mind	Feedback on use	Specific to each project
Pregnancy / maternity: ensure that staff entitled to do so, can connect to the network whenever they need to	Due to the security implications of access management, this is audited periodically.	Uninterrupted access for authorised business users	Process working as designed and verified periodically via audit	Ongoing